COVID Test Frequently Asked Questions

COVID-19 Testing & Results

Please follow this link and fill out the form to contact our corporate team. 

We currently have COVID Testing locations across the Province of Nova Scotia. For a full list of available locations right now, please visit our Booking website: booking.praxes.ca

PRAXES offers COVID-19 testing for:

  • Travelers that require a COVID-19 test before departure.
  • Arrival tests in accordance with the current health and safety measures set out by Nova Scotia Health.
  • Asymptomatic testing for work sites, sporting groups, organizations and events.

*PRAXES does NOT provide testing for individuals showing signs and symptoms of COVID-19. If you have symptoms, please click here to do the online COVID-19 Self-Assessment. Use this service to find out if you or a family member needs to get tested for COVID-19. Call 811 if you cannot access the online assessment tool to determine if you require testing.

PRAXES offers 3 types of COVID-19 tests: 

  • Non-lab based PCR molecular test: Health Canada approved isothermal nucleic acid amplification test (NAAT) using Abbott ID Now. 
  • Rapid Antigen Test: Health Canada approved Abbott Panbio rapid antigen test. 
  • PCR Test - Lab-based (ON HOLD): Lab-based RT-PCR test (reverse transcription polymerase chain reaction). 

*PRAXES and the Province of Nova Scotia Laboratory DO NOT provide Antibody (IgM) testing at this time.

PRAXES testing clinics are for asymptomatic individuals and the price depends on the type of COVID test (see below): 

  • Rapid Antigen Test – $69.00 + HST (includes a PRAXES Travel Certificate)
  • PCR Test (Abbott ID Now) - $159.00 + HST (includes a PRAXES Travel Certificate)
  • PCR Test (Lab-based) – $159.00 + HST (CURRENTLY ON HOLD) (includes a PRAXES Travel Certificate)
  • PCR and Rapid Test Combo – $199.00 + HST (CURRENTLY ON HOLD) (includes a PRAXES Travel Certificate)

*Please read the advisory on this page for more information regarding the pause in PCR testing. 

*We accept all major credit cards, except American Express. PayPal is also accepted.

You are responsible for learning the rules and travel restrictions of your airline and the Country you are travelling to.

Please check on the International Air Transport Association (IATA) website or Air Canada website to view any travel restrictions and requirements: iata.org OR AirCanada.com

NOTE: All individuals purchasing COVID tests must use their own judgment regarding the best date to have their test done to meet the requirements of their travel destination. PRAXES can not advise on, and does not take any responsibility for, any test timings and their associated outcomes including (but not limited to) the effect on travel, business or personal plans.

Arrive on time, with a mask and sanitized hands.

If you have mobility issues, please alert our team via email at covid@praxes.ca to ensure they are aware.

FOR CANADIAN CITIZENS:
Bring your GOVERNMENT ISSUED PHOTO IDENTIFICATION and HEALTH CARD (if available) to identify yourself at your appointment.

FOR NON-CANADIANS:
Bring your PASSPORT to identify yourself at your appointment.

*Do NOT show up to your appointment if you have symptoms. If you have symptoms, please click here to do the online COVID-19 Self-Assessment. Use this service to find out if you or a family member needs to get tested for COVID-19. Call 811 if you cannot access the online assessment tool to determine if you require testing.

Yes. PRAXES has operated as a medical services provider for over 20 years and patient privacy is of the utmost importance. PRAXES adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Act (PHIA) of Nova Scotia. 

To review PRAXES Privacy Policy, please read it here

In the case of a positive test result, Public Health will be notified for contact tracing and reporting purposes.

PRAXES currently processes RT-PCR swab samples at the Nova Scotia Health Microbiology lab. This laboratory is Health Canada approved.

Your test result will identify the laboratory which your specimens were processed at.

Rapid antigen tests (Abbott Panbio) and non-lab based PCR (Abbott ID Now) tests are processed at the clinic where you had your test administered. 

You will receive your result via email as a PDF.

On the result PDF there is also a QR code that can be scanned to view/confirm your certificate is valid. 

If you experience any trouble receiving your result, check your Spam folder, and don't hesitate to contact our team via email: covid@praxes.ca or via phone: 902-420-9725.

General Questions

Our Customer Support Team is available from Mon-Fri 9:30am - 4:30pm Atlantic and Sat-Sun 9:30am - 3pm Atlantic. You can reach us at (902) 420-9725 or via email at: covid@praxes.ca 

Clinic hours of operation are different based on location. Please view our online booking system for appointment availability at our clinics. 

To review PRAXES Privacy Policy, please read it online here

You can view PRAXES refund and cancellation policy for COVID testing appointments
here.

Please note that if you would like to submit a refund and cancellation request, then please complete and submit
this form.

If you have questions about your appointment, or would like to speak with someone, please contact our customer support team using one of the following methods:

Email:
covid@praxes.ca

Phone:
902-420-9725

*We are currently experiencing very high call volumes. If you do not reach a member of our team during regular business hours, please leave a voicemail message with your name and telephone number and someone from our team will contact you back as soon as possible. Note that we do not accept voicemail messages after hours.