COVID Test Frequently Asked Questions

General Information about COVID-19 Testing

We currently have 4 testing locations across the Province of Nova Scotia and are looking to add more locations in the near future: 

PRAXES Market Street Location
1778 Market Street, Halifax, NS
(Corner of Market and Carmichael)

East Coast Mobile Medical
101 Ilsley Avenue, Suite 1, Dartmouth, NS

JA Douglas McCurdy Sydney Airport
280 Silver Dart Way, Sydney, CA, B1M 1B8

Cabot Links
18 Cabot Lane, Inverness, CA, B0E 1N0

Please click here to review the latest list of symptoms of COVID:

https://novascotia.ca/coronavirus/symptoms-and-testing/#symptoms

If anyone from your group currently has symptoms of COVID-19 (Click here for the latest list) please click here to do the online COVID-19 Self-Assessment.

Use this service to find out if you or a family member needs to get tested for COVID-19.

Call 811 if you cannot access the online assessment tool to determine if you require testing.

PRAXES provides 2 types of COVID-19 testing:

  • PCR Test - Lab-based polymerase chain reaction (PCR) testing for individuals or employees who need a negative test for travel or other work related purposes. Results are typically available within 24-72 hours (We maintain a wait time status page here if you would like to check it)
  • Rapid Antigen Test - Abbott Panbio rapid antigen test. Suitable for travel to many Countries (you are responsible to check if the Country you are travelling to accepts rapid antigen viral tests). Results are ready within 1 hour of the test being administered.

PRAXES provides testing for people who DO NOT have symptoms of COVID and require a test for travel or other purposes.

If you have symptoms, please follow the steps above under the section titled "What should I do if I have symptoms of COVID"

PRAXES does not test individuals who have symptoms of covid. If you have symptoms of COVID, please read through the section above titled "What should I do if I have symptoms of COVID"

The Government of Nova Scotia provides COVID testing for Public Health reasons, but not for travel purposes. If you have symptoms and require a test, please contact 811 for more information on how you can get tested. PRAXES provides the following materials and services, which are included in the cost of the COVID test:

  • Healthcare professional to perform the COVID-19 swab test.
  • Personal Protective Equipment for healthcare professionals
  • Office space
  • Purchase of Rapid Antigen Tests
  • Courier costs to transport the PCR swabs to the lab
  • Appointment booking and payment system
  • Administrative management, including website, telephone and email support.
  • Results review and communication with patients.
  • Travel Certificates

You are responsible for learning the rules and travel restrictions of your Airline and the Country you are travelling to.

We recommend that you also check with your Country’s Embassy about the COVID-19 test rules in terms of the timeline that is required in advance of your travel date.

You can also check on the International Air Transport Association (IATA) website for more information. You can input the source and destination Country to view any restrictions and requirements: https://www.iatatravelcentre.com/ 

NOTE: All individuals purchasing COVID tests must use their own judgment regarding the best date to have their test done to meet the requirements of their travel destination. PRAXES can not advise on, and does not take any responsibility for, any test timings and their associated outcomes including (but not limited to) the effect on travel, business or personal plans.

No. PRAXES and the Province of Nova Scotia Laboratory do not provide Antibody (IgM) testing in Nova Scotia at this time.

If you have children under the age of 16, we prefer that you book at the Halifax Market Street location, although other locations are now offering testing for minors as well. 

PCR Testing

"PCR" is short for Polymerase Chain Reaction. This describes the testing process used at a labratory to process the sample. PCR is the 'gold standard' covid-19 test.

A Nasopharyngeal swab will be used to collect the highest quality sample.

COVID swabs are couriered to the Nova Scotia Provincial Lab at the end of each day for processing. The Provincial Lab operates 24/7/365.

Processing times fluctuate based on the number of tests being processed and are not within any control of PRAXES.

Please check our wait time page for current timelines: https://praxes.ca/covid-status/.

We cannot guarantee that your Lab Report is sent to you on a specific day because we are dependent on the Nova Scotia Microbiology lab. Your lab test result will be provided to you via email as soon as it is available.

On average we get results back in approximately 24 hours, with 48 hours being normally the latest it will arrive. You can check the current wait time status on our website here: https://praxes.ca/covid-status/

If you have not received your results within 12 hours of your travel departure please notify our COVID Team via email at covid@praxes.ca.

No. We provide a Lab Report ONLY in PDF electronic format that indicates your Test Result. We provide this electronically and it is sent via email to the email address that you have provided us upon booking. We cannot provide printed/hard copies.

If you require a printed Test Result for travel purposes, then you are required to print it in advance of your travel departure date/time.

Please notify the PRAXES COVID team immediately via email at: covid@praxes.ca. Someone from our team will then get back to you as soon as possible.

Here is a: Sample Lab Report

Items included on the lab report are:

  • Lab information at the top left (address, name, postal code, etc.)
  • Patient information at the top right (Medical Record Number/Health Card, Admission date, Sex/DOB, Physician Name, Location of specimen drop off, Visit number, ID, etc.)
  • Collected date
  • Collected time
  • Test Result (negative, inconclusive or positive)
  • A note that this result was generated using a validated Nucleic Acid Amplification Test (NAAT) such as RT-PCR
  • PRAXES Medical Group's information at the bottom left
  • Printed date/time at the bottom right

If you require additional information that is not present on your PCR test result, a PRAXES travel certificate can be issued. You can let the receptionist know during the time of appointment or send a request to covid@praxes.ca once your test has been completed.

Note that this will NOT be a custom Certificate specifically for your Country. It will be THE official Travel Certificate that PRAXES Medical Group uses and offers it's customers and has the appropriate information on it for Travel Purposes.

Here is a sample of what the Travel Certificate looks like: Travel Certificate

Items included on the Travel Certificate are:

  • Date of Certificate generation
  • Legal name of person tested
  • Identifier number of person tested (i.e. Health Card or Passport Number)
  • Date of Birth of person tested
  • Swab Source (i.e. type - Nasopharyngeal Swab)
  • Swab collection date/time YYYY-MM-DD HH:MM hrs
  • Collection location: (Example: COVID-19 Assessment Centre, Nova Scotia)
  • Indication that they were "tested for SARS CoV-2" on DATE/TIME at LOCATION using a Validated Laboratory COVID-19 RT-PCR assay and had negative result for viral detection.
  • Indication that Laboratory is accredited under Accreditation Canada.
  • Signed by Chief, Division of Microbiology and Director, Division of Microbiology at Nova Scotia Health Authority
  • Nova Scotia Health Authority Accreditation Agreement Seal

Rapid Antigen Covid Testing

Abbott Panbio Antigen rapid lateral flow point of care test, using a Nasopharyngeal swab. For more information: https://www.globalpointofcare.abbott/en/product-details/panbio-covid-19-ag-antigen-test.html

A Nasopharyngeal swab will be used to collect the highest quality sample.

It has been approved for travel for some countries; however, make sure prior to booking a test that the destination allows a Rapid Antigen rapid test as a valid for entry. Click HERE for a sample report.

You must book an appointment on our website at https://praxes.ca/covidtest/ and select Rapid Test. We do NOT offer walk-in tests.

Typically, within two hours of appointment time the results will be sent out via email in PDF format. Results are guarenteed by end of business day.

The Abbott Panbio Antigen test has a sensitivity level of approximately 91.4% when compared to PCR testing. Click HERE for more information about the Panbio test.

This is a Point Of Care test that can be processed on site, instead of in a laboratory.

Appointment Booking and Payment

  • Rapid COVID Antigen Test - $69.00 + HST ($10.35) = $79.35 CAD (Includes a Travel Certificate from PRAXES Medical Group)
  • PCR COVID Testing - $159.00 + HST ($23.85) = $182.85 CAD (Lab-based PCR Test that comes with a lab report from the Nova Scotia Health Microbiology Lab)
  • PCR + Rapid Antigen Test - $199.00 + HST ($29.85) = $228.85 CAD (Includes a Travel Certificate from PRAXES Medical Group and a Lab Report from the Nova Scotia Health Microbiology Lab)

WARNING: If you require a special travel certificate (i.e. for travel to Japan or another Country that has specific certificate requirements), please contact our team at covid@praxes.ca . There will be an additional charge of $40 CAD + HST if you require a different certificate to be created. 

Once you have selected the date/time you want in our online booking system, you will be asked for your credit card information to pay. PRAXES accepts payment by credit card ONLY, and we do NOT currently accept American Express Credit Cards.

Warning: If you select an appointment time but do not pay for it within 20 minutes, your reserved appointment time slot will be cancelled and opened back up for someone else to book.

We recommend that you book your appointment to be tested as soon as you have confirmed your travel dates. Our appointment booking system allows you to book appointments up to one month in advance.

For most international travel, your COVID test must be done NO MORE THAN 72 hours before you begin your travel. Some countries require it to be done no more than 72 hours before you ARRIVE at your final destination. Check with your airline AND receiving country to ensure you understand their exact requirements for the type and timing of the COVID-19 test. You can also check the International travel website to view up-to-date travel requirements - https://www.iatatravelcentre.com/ 

Lab processing time are subject to change without notice, due to unexpected surges in demand. Our current estimated wait times can be found on our website here: https://praxes.ca/covid-status/.

The Halifax clinic hours are:

  • Monday to Friday: 9:30am to 4:30pm Atlantic
  • Saturday and Sunday: 9am to 3pm Atlantic
  • Appointments are booked in 15 minute timeslots

The Dartmouth East Coast Mobile Medical clinic hours are:

  • Monday to Friday: 9am to 3:30pm Atlantic
  • Saturday and Sunday: CLOSED

Our Hours of Operation for Email and Telephone Support are:

  • Email: Monday to Friday 8:30am - 4:00pm, with an expected response time of 2 hours in regular business hours. After hours, you can expect a response on the next business day.
  • Telephone Support: phone calls and messages are responded to within regular business fours. Due to the high volume of phone calls we receive, we strongly encourage you to EMAIL instead of call, as this will generally get a faster response.

Important Notes:

  • Hours are subject to change for Nova Scotia statutory holidays.
  • Available time slots for an appointments fluctuate based on availability. Check our online booking system for availability.
  • The Nova Scotia Microbiology lab processes swab samples for PRAXES. The lab operates 24/7/365 and continues to process swab samples on holidays and weekends, even if PRAXES clinics are closed.
  • Note that you can check our current expected wait times here: https://praxes.ca/covid-status/#page-content

PRAXES issues a standard certificate with each COVID test (PCR or Antigen). If you require a special certificate, please let the Receptionist know this when you arrive for your appointment. You may be required to pay an additional fee for a special certificate at that time.

At My Appointment

You must adhere to the following requirements: 

  • PLEASE DO NOT ARRIVE MORE THAN 5 MINUTES BEFORE YOUR SCHEDULED APPOINTMENT TIME.
  • Please wear a mask.
  • When you arrive, the door will be locked, and you will be invited to enter when it is time for your appointment. Please follow the instructions on the front door.
  • DO NOT come if you have symptoms of COVID-19. (We will refund or reschedule your booking and you can be tested through 811.) PRAXES ONLY does asymptomatic testing (no symptoms of COVID).
  • If you have mobility issues, please email our team at covid@praxes.ca to ensure they are aware.

We are currently accepting walk-in appointments for COVID RAPID TESTS only at the following locations:

  • PRAXES Halifax Market St
  • J.A. JA Douglas McCurdy Sydney Airport

For all other locations and PCR tests (non rapid), appointments must be booked ahead of time using our online booking system here

Here is a sample of what the PCR Travel Certificate looks like: Travel Certificate

Items included on the Travel Certificate are:

  • Date of Certificate generation
  • Legal name of person tested
  • Identifier number of person tested (i.e. Health Card or Passport Number)
  • Date of Birth of person tested
  • Swab Source (i.e. type - Nasopharyngeal Swab)
  • Swab collection date/time YYYY-MM-DD HH:MM hrs
  • Collection location: (Example: COVID-19 Assessment Centre, Nova Scotia)
  • Indication that they were "tested for SARS CoV-2" on DATE/TIME at LOCATION using a Validated Laboratory COVID-19 RT-PCR assay and had negative result for viral detection.
  • Indication that Laboratory is accredited under Accreditation Canada.
  • Nova Scotia Health Authority Accreditation Agreement Seal
  • Signed by the PRAXES Medical Director, Dr. John Ross.

Contact Information

If you require assistance regarding COVID-19 testing, please email our COVID Team directly at:
covid@praxes.ca You can expect a response within 2 hours during clinic operating hours, or next business day if after hours.

You may also phone us at: +1 (902) 800-8140 Note that due to the high volume of phone calls we are receiving about covid testing, we strongly encourage you to email us, as we will get back to you more quickly that way.

To contact the PRAXES Corporate team, please complete and submit the form on our Contact Page here.

The best way to contact our team to provide quality concerns or feedback is through our Contact form at the bottom of this page: https://praxes.ca/contact/