From Prevention to Emergency Response, We’ve Got You Covered

Telemedicine Plans Made for You

Professional Medical Advice is Just Minutes Away

Responsive Medical Support

PRAXES Medical Group provides 24×7 expert medical advice within minutes via phone or secure messaging whenever you need us and wherever you may be.

Our services include:

Support for a wide range of medical issues, from minor concerns to emergencies, to reduce the likelihood of a medical evacuation.

Consultations in both English and French.

Tailored medical kits for remote locations and medicine chest inspection services.

Secure electronic medical records and quality review processes.

Ongoing coordination and support from our dedicated medical team.

Why operators switch to PRAXES

Why remote operators are switching to PRAXES

PRAXES Medical Group

24/7 Direct Physician Access

Experienced Canadian emergency physicians answer your call directly in under 2 minutes.

Direct access to emergency physicians, 24/7/365
Average answer time under 2 minutes
Structured intake and consistent call flow
Modern IVR with professional onboarding
Physicians support treatment decisions and medication use

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Other Providers

What Clients Experience Before PRAXES

Common frustrations reported by operators who switched to PRAXES.

Calls routed through operators or answering services
Delayed callbacks with unclear timelines
Inconsistent processes between callers
Multiple phone numbers with minimal guidance
Hesitation around prescribing or actionable guidance

Based on client feedback at time of switching to PRAXES.

Client Testimonials

Read what our clients and partners have to say about their experience with PRAXES Medical Group.

Partner Telemedicine PRAXES Connect

“PRAXES is very good at communicating, and the access to a Doctor 24/7 is so quick that it gives us reassurance that we can get the clinical advice we need, when we need it.”

Liz Baugh

Lead Medical Consultant

Red Square Medical

Commercial Fishing Telemedicine

“Even though our Captains and crew members are trained in first aid, they are not physicians or nurse practitioners. Bad weather can happen at sea causing the inability to get people to shore, so having reliable medical services with very quick, immediate responses is absolutely crucial.”

Jeff Simms

CEO

MV Osprey

Infusion Clinics Medical Director PRAXES Connect

“PRAXES has helped us out of a jam a number of times. Many times the team has been super helpful and went beyond what they needed to.”

Julia Casey

Clinical Education Manager

Coverdale Infusion Clinics

Service Plans – PRAXES Medical Group

24/7 Telemedicine

Find the Right Plan for Your Team

Our services are offered in cost-effective, flexible packages tailored to meet the needs of small teams or large industrial operations. Each tier builds upon our core commitment to reliable remote healthcare, offering scalable solutions that grow with your needs.

Core

Start delivering immediate medical support to your remote teams with our essential telemedicine platform.

Telemedicine Service

Unlimited calls with an emergency doctor
Your team can call our emergency physicians as often as needed — answered on average in under 2 minutes, 24/7/365.
Bilingual service (English & French)
Full bilingual support ensures clear communication regardless of your team's preferred language.
Incident Notification Report (1 recipient)
Receive a detailed written report following any medical incident, sent to 1 designated recipient.
Annual Telemedicine Activity Report
A yearly summary of all consultations, cases, and health trends to inform workforce health planning.
Standard set-up & training
Our team will onboard your organization with standard setup documentation and a training session for your staff.

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Premium

Enhanced capabilities and priority support for organizations requiring a full suite of remote medical services.

Telemedicine Service

Unlimited calls with an emergency doctor
Bilingual service (English & French)
Incident Notification Report (3 recipients)
Detailed incident reports sent to up to 3 designated recipients — ideal for coordinating across management, HR, and safety teams.
Standard set-up & training
Our team will onboard your organization with standard setup documentation and a training session for your staff.

PRAXES Connect Features

Secure Messaging with Physicians
Send photos, documents, and medical questions directly to a physician through an encrypted, PIPEDA-compliant messaging channel.
Account Logins (2 per location)
Grant 2 on-location medical personnel their own login per site, enabling direct access to case records and secure messaging.
Medical Case Record Management
Create, view, manage, and download full digital case records — doctor's notes, prescribed medications, and consultation history — accessible on any browser.
Medication Management Module
Track your medical kit inventory, flag low-stock or expiring medications, and manage reorder requirements in one place.
Listen to Call Recordings & Read Call Transcriptions
Review recordings and written transcriptions of past consultations directly in PRAXES Connect — ideal for quality assurance and incident review.
Customized Reporting
Generate your own reports on demand within the app — custom date ranges, cross-site comparisons, and exportable data visualizations.

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Elite

Advanced reporting tools and seamless integration across your organization.

Telemedicine Service

Unlimited calls with an emergency doctor
Bilingual service (English & French)
Incident Notification Report (unlimited recipients)
Distribute incident reports to an unlimited number of recipients — perfect for large organizations with multiple stakeholders.
Custom set-up & training
Onboarding tailored to your organization — custom workflows, site-specific configuration, and training designed around your team's operations.

PRAXES Connect Features

Secure Messaging with Physicians
Account Logins (4 per location)
Grant up to 4 on-location medical personnel their own login per site — double the access of the Premium plan.
Medical Case Record Management
Assign Cases to External Healthcare Providers
Route medical cases to external healthcare providers for follow-up care, keeping the full case history in one secure record.
Quality Review, Data Integrity & Audit Log Features
Built-in quality review workflows, data integrity safeguards, and full audit logs of all account activity.
Listen to Call Recordings & Read Call Transcriptions
Review recordings and written transcriptions of past consultations directly in PRAXES Connect — ideal for quality assurance and incident review.
Customized Reporting
Generate your own reports on demand within the app — custom date ranges, cross-site comparisons, and exportable data visualizations.
Medication Management Module
Internal case creation — full EMR (optional, priced per deployment)
Optional add-on: a full internal Electronic Medical Record for documenting cases handled entirely by your own on-site medical team, without a PRAXES physician. Priced per deployment.

Professional Medical Consultation

Medical Director Services (20 hrs/year included)
20 hours per year of Medical Director time included — covering consulting, complex case review, and prescription medication ordering to pharmacy.

Request a Quote

Hide feature comparison

	Core	Premium	Elite
Core Telemedicine
Unlimited calls (emergency doctor, avg <2 min)
Bilingual (English & French)
Platform & Security
Browser-based — no installation required
Privacy compliant (PIPEDA, PHIA & GDPR)
Data encrypted in transit (TLS) & at rest (AES-256), with multi-factor authentication
Securely hosted in Canada (AWS) — 99.9% uptime
PRAXES Connect Features
Secure Messaging with Physicians
Account Logins for on-location medical personnel		2 per location	4 per location
Medical Case Record Management
Assign Cases to External Healthcare Providers
Internal case creation — full EMROptional add-on, priced per deployment
Quality Review, Data Integrity & Audit Logs
Listen to Call Recordings & Read Call Transcriptions
Quality Review, Data Integrity & Audit Log Features
Customized Reporting
Medication Management Module
Medication Management
Professional Medical Consultation
Medical Director — Consulting & Complex Case Review			Included (20 hrs/year)
Prescription Medication Ordering to Pharmacy			Included
Reporting & Admin
Telemedicine Incident Notification Report	1 Recipient	3 Recipients	Unlimited
Telemedicine Activity Report	Annually	Self-serve in app	Self-serve in app
Set-up & Training	Standard	Standard	Custom